Privacy Policy
Here is the privacy policy adapted for EZY AIRLINES:
In the course of providing services to the customers, EZY AIRLINES requires personal data & information from its customers. The data & information are collected & used by EZY AIRLINES to provide safe, smooth & seamless travel experience. The sole controller of the customer’s data & information is EZY AIRLINES.
In certain cases, customers voluntarily share their personal information with a third party to deal with EZY AIRLINES. In such cases, EZY AIRLINES collects & processes only the required information. EZY AIRLINES is not liable for any additional data collected by the Third Party from the customers.
EZY AIRLINES only acts as controller or processor of the information depending upon the purpose & source of the data or information.
EZY AIRLINES respects the customer’s privacy & strives to take necessary measures to protect the data which EZY AIRLINES collects, uses or discloses for regulatory & business purpose. EZY AIRLINES treats the information of its customers as proprietary & confidential & exercise same degree of care to protect the confidentiality of such information as it would exercise to protect its own confidential information.
EZY AIRLINES collects information about the customers which include the following sources:
On EZY AIRLINES website www.ezyairlines.com or mobile app.
Offline: EZY AIRLINES ticketing office, Customer Care, Authorised Agents or other affiliates.
The mandatory information EZY AIRLINES directly collects to provide the booked services is as follows:
Name
Contact information namely, address, phone number & e-mail address
Gender & DOB
Company Name & GST no. (if applicable)
Payment information (debit/credit card information)
User & activity data from our sites & applications
IP address, cookies, tags or other similar technologies that enable tracking as customer browse our sites.
The other information we collect about you, when you voluntarily opt to provide the same while booking services with EZY AIRLINES, includes:
Government ID
Travel information, preferences & special requests
Purchase information (including both travel & non-travel purchases)
Health information (namely, medical records or requests).
We primarily use the information collected from customers, to:
Carry out business operations & provide services
Fulfil necessary compliances under applicable law
Facilitate specific requests & preferences
Gather feedback to improve services
EZY AIRLINES reserves the right to disclose any personal information for the following purposes:
To conduct our operations & business & to provide you the services
To comply with any applicable law, order, rule, regulation, direction or request of any governmental, regulatory or law enforcement authority in any jurisdiction
To enforce or protect or when we have reason to believe that disclosing your information is necessary to identify, contact or bring legal action against someone
For such other purposes for which you have given your specific request or consent.
EZY AIRLINES website www.ezyairlines.com often provides links to third party websites, such as those of our business partners & online advertisers. We request the customer to review their privacy policies to learn more about what, why & how they collect & use information.
EZY AIRLINES, upon request, may allow customers to view, change or update stored personal information. Where permitted by law, EZY AIRLINES reserves the right to charge a reasonable amount for this service. In exceptional circumstances or due security reasons, EZY AIRLINES reserves the right to deny access to personal information & may provide an explanation as required by applicable laws.
A final note: The web is an evolving medium. EZY AIRLINES may need to change privacy policy from time to time. By continuing to use the services after we post such changes, our visitors accept the terms of this policy, as modified.